Green Goddess Trees Privacy Policy
Who We Are
Green Goddess LLC, doing business as Green Goddess Trees (“Green Goddess Trees,” “we,” “us,” or “our”), operates the website located at GreenGoddessTrees.com and provides arborist, tree health, plant health care, tree preservation, consulting, property care, mosquito control, tick control, and related services in Minnesota and Wisconsin.
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This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, contact us, request an estimate, schedule a consultation, upload photos or videos, communicate with our team, or use our services.
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By using our website or providing information to us, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect information that helps us respond to you, evaluate your tree-care or property-care needs, schedule services, provide estimates, and improve our customer experience.
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The information we may collect includes:
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Contact information, such as your name, email address, phone number, and mailing or service address.
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Property and service information, such as your service location, tree concerns, plant health concerns, mosquito or tick concerns, photos, videos, descriptions of property conditions, access notes, and service history.
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Customer communication information, such as messages, emails, form submissions, appointment requests, notes from phone calls, and other communications with our team.
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Billing and payment information, if you purchase services from us. We do not store credit card or banking information. Payment information is handled by Stripe or another third-party payment processor.
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Website usage information, such as IP address, browser type, device type, pages visited, date and time of visit, referral source, and general website activity.
We do not intentionally collect sensitive personal information such as Social Security numbers, biometric data, racial or ethnic information, religious beliefs, medical records, or similar sensitive information unless you voluntarily provide it and it is reasonably necessary for a specific purpose.
How We Collect Information
We may collect information in the following ways:
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Directly from you, when you complete a contact form, request an estimate, upload photos or videos, email us, call us, schedule an appointment, or purchase services.
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Through our website, using cookies, analytics tools, forms, and similar technologies.
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From service providers, such as scheduling, payment processing, website hosting, customer management, email, analytics, or marketing tools.
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From public or commercially available sources, when helpful for confirming service locations, property information, or customer contact details.
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We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data.
How We Use Your Information
We use the information we collect to:
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Respond to questions, requests, and service inquiries.
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Evaluate tree, landscape, plant health, mosquito, and tick concerns.
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Provide estimates, consultations, inspections, property care, and tree-care services.
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Schedule appointments and communicate about service visits.
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Maintain customer records and service history.
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Process payments and manage billing.
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Improve our website, customer service, and business operations.
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Send service reminders, follow-up messages, educational information, or promotional communications, where permitted.
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Protect our business, customers, employees, website, and systems.
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Comply with legal, tax, insurance, safety, and regulatory requirements.
Photos, Videos, and Property Information
Because tree care and property care often require visual information, you may choose to send or upload photos, videos, or descriptions of trees, plants, yards, buildings, driveways, sidewalks, fences, utility lines, standing water, drainage areas, or other property features.
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We use this information to better understand your service needs, prepare for consultations, provide estimates, document service conditions, and maintain accurate customer records.
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Please do not submit images or videos that include people, private documents, license plates, or other sensitive information unless it is necessary for your service request.
Cookies and Website Analytics
Our website may use cookies, pixels, analytics tools, or similar technologies to help us understand how visitors use the site and to improve website performance.
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Cookies may help us:
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Understand which pages people visit.
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Measure website traffic and performance.
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Improve website design and content.
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Remember basic preferences.
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Support advertising or remarketing, if used.
You can usually adjust your browser settings to block, delete, or limit cookies. Some parts of the website may not work properly if cookies are disabled.
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You may opt out of promotional emails or texts, but doing so may limit our ability to communicate with you about estimates, scheduling, service reminders, follow-up care, or other service-related matters.
How We Share Information
We do not sell your personal information.
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We do not sell sensitive personal information.
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We may share information only when reasonably necessary for business, service, legal, or safety purposes, including with:
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Website hosting providers.
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Scheduling, customer management, email, form, or communication platforms.
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Payment processors.
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Marketing or analytics providers.
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Contractors, arborists, consultants, technicians, applicators, or service partners assisting with your project.
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Insurance carriers, attorneys, accountants, or professional advisors.
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Government, regulatory, or legal authorities when required by law.
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A successor company if Green Goddess LLC is sold, merged, reorganized, or transferred.
We ask service providers to use personal information only as needed to provide services to us or on our behalf.
Text Messages, Email, and Customer Communications
If you provide your phone number or email address, we may contact you about your inquiry, estimate, appointment, service visit, billing, follow-up care, or related tree-care or property-care information.
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If we send promotional emails, you may unsubscribe using the instructions in the email or by contacting us at info@greengoddesstrees.com.
Standard message and data rates may apply for text messages depending on your mobile carrier and plan.
How We Protect Information
We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
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However, no website, email system, database, or internet transmission is completely secure. Please use care when sending sensitive information electronically.
How Long We Keep Information
We keep personal information for as long as reasonably necessary to:
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Respond to your request.
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Provide services.
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Maintain customer and service records.
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Meet legal, tax, insurance, warranty, safety, pesticide application, regulatory, or business requirements.
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Resolve disputes.
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Improve our operations.
When information is no longer needed, we may delete, de-identify, or securely retain it as permitted by law.
Your Privacy Choices
You may contact us to:
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Ask what personal information we have about you.
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Request that we correct inaccurate information.
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Request that we delete certain information, where legally required or reasonably possible.
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Opt out of promotional communications.
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Ask questions about how your information is used.
To make a privacy request, contact us at:
Green Goddess Trees
Green Goddess LLC
Email: info@greengoddesstrees.com
We may need to verify your identity before fulfilling certain requests.
Minnesota and Wisconsin Privacy Rights
Green Goddess Trees primarily provides services in Minnesota and Wisconsin.
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Depending on where you live and the laws that apply, you may have rights regarding your personal information, including the right to request access to certain information, ask that inaccurate information be corrected, request deletion of certain information, or opt out of certain communications.
We do not sell your personal information. We do not sell sensitive personal information.
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To make a privacy request, contact us at:
Green Goddess Trees
Green Goddess LLC
Email: info@greengoddesstrees.com
We may need to verify your identity before fulfilling certain requests. We will respond to valid privacy requests as required by applicable law.
Third-Party Websites and Social Media
Our website may link to third-party websites, social media pages, maps, payment platforms, scheduling tools, review platforms, or other outside services.
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We are not responsible for the privacy practices, content, or security of third-party websites or platforms. If you use those services, their privacy policies apply.
Children’s Privacy
Our website and services are intended for adults and property owners or authorized representatives. We do not knowingly collect personal information from children under 13.
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If you believe a child has provided personal information to us, please contact us at info@greengoddesstrees.com, and we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or legal requirements.
When we update this policy, we will revise the “Last Updated and Effective” date above. Continued use of our website or services after changes are posted means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us at:
Green Goddess Trees
Green Goddess LLC
Email: info@greengoddesstrees.com